Xeniia Bogdanova
Product & Operations Manager | EdTech Founder | Product Owner
About Me
I build scalable learning products, customer journeys, and operational systems at the intersection of education, technology, automation, and growth.
Founder of Teacher’s Team — an online English school and EdTech ecosystem for CIS and expat communities worldwide. I built and scaled the business from the ground up, combining product management, operations, learning experience, customer experience, automation, marketing, and team leadership.
Open to UK, EU and international opportunities in Product Management, Product Ownership, Product Operations, Operations Management, EdTech, Customer Experience, and Learning Experience.
Founder of Teacher’s Team — an online English school and EdTech ecosystem for CIS and expat communities worldwide. I built and scaled the business from the ground up, combining product management, operations, learning experience, customer experience, automation, marketing, and team leadership.
Open to UK, EU and international opportunities in Product Management, Product Ownership, Product Operations, Operations Management, EdTech, Customer Experience, and Learning Experience.
Key Achievements
- Built and scaled an online English school serving 500+ students over time.
- Managed a cross-functional team of up to 27 people.
- Grew the active student base from around 70 to nearly 200 learners within one year and Increased monthly revenue by almost 10x over 1 year.
- Expanded the product line from individual and group lessons to hybrid programmes, speaking clubs, offline events, international English camps, and community-based formats.
- Automated key workflows: payments, onboarding, teacher matching, lead processing, internal documentation, and AI-supported support processes.
- Reduced lead processing time from up to 30 minutes to almost zero through funnel redesign and Telegram bot automation.
In the media
- The Voice (ex. Cosmopolitan)An article about the common reasons adult learners struggle to make real progress in English: lack of structure, not enough speaking practice, and learning that is disconnected from real-life goals.
Expertise: adult language learning, English education, methodology, learning experience, motivation, speaking confidence. - TheAn expert article on how fast first response, clear communication flows, scripts, and automation help small digital businesses avoid losing leads and build a more scalable customer experience.
Expertise: customer communication, operations management, automation, sales funnel, small business growth. - Klerk.ruAn article on why small businesses need a clear sales funnel from the very first leads: to understand where clients drop off, improve conversion, support retention, and make growth more systematic.
Expertise: entrepreneurship, sales funnels, customer journey, business operations, automation, small business growth.
What I can be helpful with
-
Product & Customer ExperienceI design and improve digital learning products as full customer journeys — from first contact and onboarding to product experience, retention, support, and long-term engagement. -
Operations & AutomationI turn messy business processes into clear, scalable systems. My work includes workflow design, internal documentation, team processes, automation, payment flows, onboarding systems, and operational optimisation. -
EdTech & Learning ExperienceI combine language education expertise with product thinking. I work with learning formats, academic quality, teacher onboarding, student success, progress tracking, and retention. -
Growth & CommunityI have grown an educational business through positioning, content strategy, influencer marketing, referral channels, offline events, speaking clubs, international camps, and expat communities.
2022 — Present | Remote / International
Built and scaled an online English school and learning ecosystem for CIS and expat communities worldwide.
Main areas:
Built and scaled an online English school and learning ecosystem for CIS and expat communities worldwide.
Main areas:
- product strategy and product development;
- customer journey and onboarding;
- operations and process optimisation;
- automation and digital workflows;
- teacher matching and academic quality;
- team management;
- marketing, growth, and positioning;
- community building and international offline formats.
EF Language School Network
2020 — 2022 | Saint Petersburg, Russia
Worked in operational and academic management across a language school network.
Main areas:
2020 — 2022 | Saint Petersburg, Russia
Worked in operational and academic management across a language school network.
Main areas:
- daily school operations;
- teacher, student, and parent communication;
- scheduling and issue resolution;
- academic and service quality control;
- internal process improvement;
- coordination between teachers, administrators, and senior management.
Professional Experience
Core Skills
Product & Ownership
Product Management · Product Ownership · Product Operations · Product Strategy
Operations & Process Optimisation
Operations Management · Process Optimisation · Automation · AI Tools · Workflow Design
Customer Experience & Retention
Customer Journey Mapping · User Onboarding · Customer Experience · Retention
EdTech & Learning Experience
EdTech · Online Education · Learning Experience Design · Academic Operations
Growth & Brand Development
Growth Strategy · Brand Positioning · Community Building
Leadership & Team Management
Team Management · Cross-Functional Management · Team Workflows · Internal Communication
Tools
Notion · Google Workspace · Google Sheets · Google Forms · Telegram Bots · Tilda · Edvibe · Canva · ChatGPT · Claude · Gemini · CRM tools · Make / Zapier · Figma · Miro
Certifications
My background combines professional training in language teaching, academic management, marketing, and product development. I use this mix to build learning products, improve student experience, and scale language education projects.
*I am also completing Cambridge DELTA Module 3, with a research-based project focused on marketing strategies for educational organisations.
*I am also completing Cambridge DELTA Module 3, with a research-based project focused on marketing strategies for educational organisations.
Beyond Work
International Life & Personal Blog
I have been living and working as a digital nomad for the past few years, exploring Latin America, Asia, Africa, and Europe.
I also run a personal Instagram blog and write travel articles where I write about travel, expat life, culture and education.
travel content I also run a personal Instagram blog and write travel articles where I write about travel, expat life, culture and education.
What Inspires My Thinking
Outside of work, I am interested in history, art, visual culture, and motorsport — areas that constantly inspire the way I think about people, systems, communication, and experience.
